In a concerning revelation, Caesars Entertainment has confirmed a cyber attack on its computer system, resulting in the theft of customer data. The breach, discovered after a recent investigation, has raised alarms as it includes sensitive information such as driver’s license numbers and Social Security numbers of numerous loyalty program members.
Caesars Entertainment took swift action upon detecting the breach, implementing containment and remediation measures to bolster the security of its information technology network. The company also engaged cybersecurity firms, notified law enforcement agencies, and informed state gaming regulators of the incident, as detailed in a regulatory filing on Thursday.
While the breach exposed driver’s license and Social Security numbers, the company has stated that it does not suspect any unauthorized access to passwords, PINs, bank account details, or payment card information at this time. However, the extent of the breach and the potential compromise of other sensitive data are still under investigation.
In response to the breach, Caesars Entertainment is offering credit monitoring and identity theft protection services to all members of its loyalty program, prioritizing the security and peace of mind of its valued customers.
Sources familiar with the matter have indicated that the company paid a significant sum, reportedly in the tens of millions of dollars, to deter the hackers from releasing the stolen data, underlining the gravity of the situation.
In its regulatory filing, Caesars Entertainment acknowledged the associated expenses resulting from this attack and noted that measures have been taken to ensure the unauthorized actor deletes the stolen data, though a guarantee of this outcome remains elusive. The company continues to monitor the web for any signs of further data dissemination or misuse.
Despite the breach, the company reassured the public that its customer-facing operations, both physical properties and online and mobile gaming applications, remain unaffected and continue to operate seamlessly.
This incident follows closely on the heels of MGM Resorts International’s announcement of a cyberattack that impacted its headquarters, properties, and websites. The wave of cyber threats underscores the critical importance of robust cybersecurity measures in safeguarding sensitive data in the digital age.
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