Refund Policy

1. The free plan

The core MADBU app is free and never asks for a card, so there is nothing to refund.

2. Free trials

Where a paid plan starts with a free trial, you are not charged until the trial ends. Cancel before that date and you pay nothing. The trial is available once per account.

3. Cancelling

You can cancel at any time in the app under Profile, Plan and billing. There is no fee and no notice period. Your paid features stay on until the end of the period you have already paid for, then your account moves to the free plan. Everything you have logged is kept.

4. Refunds

• Except where the law requires otherwise, we do not refund a monthly or yearly period that has already started, and we do not give credit for unused time after you cancel.
• If you were charged by mistake, charged twice, or charged after cancelling, email us within 30 days of the charge and we will correct it.
• When you switch plans, the difference is prorated automatically at the time of the switch.
• Approved refunds go back to the original payment method. Your bank may take 5 to 10 business days to show it.

5. How to ask

Email contact@madbu.com from the address on your account with the date and amount of the charge. We reply within 3 business days.

This policy is part of our Terms of Service. Nothing here limits rights you have under the consumer law where you live.